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Tyresales Purchase Terms and Conditions

By purchasing tyres (Goods) or other related services (including but not limited to Fitment Services and Wheel Alignment Services) (Services) with tyresales Pty Ltd (“tyresales”,“we” or “us”), you accept the following terms and conditions:

  1. General
    1. You warrant that:
      1. you are 18 years of age or older;
      2. your use of the website and any purchase of Goods and/or Services is for your personal, non-commercial use only.
    2. You must:
      1. comply with these terms and conditions; and
      2. provide all information reasonably requested by us in the form reasonably required by us from time to time.
  2. Purchase of Goods and Services
    1. In consideration of us providing you with Goods and/or Services, you agree to pay the applicable fees to us as set out where the Goods and/or Services are available for purchase by you (Fees).
    2. Unless expressly stated otherwise, all Fees:
      1. are inclusive of GST;
      2. are inclusive of all delivery and fittings costs; and
      3. exclude all other taxes, duties and charges imposed or levied in connection with the supply and fitting of the Goods and/or Services.
    3. We will use reasonable endeavours to ensure the availability of the Goods and/or Services however the availability of the Goods and/or Services may be outside of our control. To the extent permitted by law, we reserve the right to not to provide the Goods and/or Services to you, in which case you will be entitled to a full refund of the Fees paid by you to us.
    4. To the extent permitted by law, you are responsible for ensuring the Goods are the correct specification and suitable for use on your vehicle prior to purchase.
  3. Delivery of Goods
    1. You acknowledge that we use third party delivery agents to deliver the Goods.
    2. Where the Goods are to be delivered to a third party authorised by tyresales to fit the Goods to your vehicle (Authorised Fitter):
      1. we will use reasonable endeavours to ensure delivery of the Goods to the Authorised Fitter prior to your scheduled appointment with the Authorised Fitter, however, due to reasons outside of our control, we do not guarantee that the Goods will be delivered by this time.
      2. if the Goods are not delivered to the Authorised Fitter prior to your scheduled appointment, the Authorised Fitter will contact you to arrange an agreed alternative appointment.
    3. Where the Goods are to be delivered directly to you:
      1. we will use reasonable endeavours to ensure delivery of the Goods by the Estimated Time of Arrival (ETA) included in our notice to you, however, as the ETA is provided by the third party agent, tyresales cannot guarantee that the Goods will be delivered to you by the ETA.
      2. you will be required to provide signature acceptance upon receipt of the Goods. If you are not available at the time of delivery, the Goods will be returned to a freight depot in reasonably close proximity to you, where You will be required to collect the Goods. You may also organise a redelivery with the freight company at your own expense should you not wish to attend the freight depot.
      3. Delivery may not be possible if you live in a remote/regional location. In such circumstances, you will be required to collect the Goods from a nominated freight depot in reasonably close proximity to you.
  4. Fitment Services
    1. Where fitment services (Fitment Services) are purchased by you or are expressly included in your purchase with tyresales, you acknowledge that tyresales uses Authorised Fitters to fit the Goods to your vehicle and provide the Fitment Services.
    2. To receive Fitment Services, you must provide to us at the time of purchase:
      1. the postcode of the location you wish to receive the Fitment Services; and
      2. the make and model of the vehicle that that the Goods are to be fitted to.
    3. As the Authorised Fitter is a third party, we do not provide any guarantee that the Authorised Fitter will be available at your preferred date and time to the extent permitted by law. An Authorised Fitter will contact you using the contact details provided to tyresales at the time of purchase to confirm the date and time you would like to receive the Fitment Services (Appointment). Any changes to the Appointment must be made between you and the Authorised Fitter directly.
    4. If you fail to attend or otherwise be available for the Appointment, you must notify the Authorised Fitter to arrange an alternative Appointment. In such circumstances, you may be required to pay a cancellation and rescheduling fee.
    5. The Authorised Fitter will conduct a brief visual inspection of your vehicle to ensure the Goods are the correct specification for your vehicle. In the event the Goods are not the correct specification for your vehicle:
      1. if alternative Goods are available:
        1. the Authorised Fitter may offer to fit alternative Goods to your vehicle; and
        2. if accepted by you, you will be required to pay the difference in the cost of the alternative Goods as against the Goods you originally purchased (if any);
      2. if alternative Goods are not available:
        1. you will be required to arrange an alternative Appointment with the Authorised Fitter at which the Goods can be fitted.
    6. You are responsible for ensuring the lock nut key for your vehicle is provided to the Authorised Fitter to enable the safe removal and installation of the Goods.
    7. Fitment Services for the following vehicle types are only provided by limited Authorised Fitters: motorhomes, large caravans, light trucks, and larger commercial vehicles.
  5. Wheel Alignments
    1. Where a wheel alignment (Wheel Alignment Service) is purchased by you or is expressly included in your purchase with tyresales, you acknowledge that tyresales uses Authorised Fitters to perform the Wheel Alignment Services.
    2. If you have purchased Wheel Alignment Services and the Authorised Fitter cannot perform the Wheel Alignment Service, you will be entitled to a full refund of the Fees paid by you to us in respect of the Wheel Alignment Services.
    3. Where an Authorised Fitter agrees to provide Wheel Alignment Services to you at no additional cost to you (Complimentary Wheel Alignment Services), to the extent permitted by
      1. we do not guarantee that the Authorised Fitter will provide the Complimentary Wheel Alignment Services; and
      2. if the Authorised Fitter is unable to perform the Complimentary Wheel Alignment for any reason, you acknowledge that the Complimentary Wheel Alignment Service is not redeemable for cash value.
  6. Title and Risk
    1. Delivery of the Goods will be deemed to be completed:
      1. if you requested Fitment Services, at the time the Goods are delivered to the Authorised Fitter and fitted to your vehicle;
      2. if the Goods are to be delivered to you, at the time the Goods are delivered to the address specified by you at the time of purchase or a freight depot pursuant to clauses 3(c)(ii) and 3(c)(iii).
    2. Risk of the Goods will pass to
      1. if you requested Fitmenbr/ervices, at the time the Goods are fitted to your vehicle;
      2. if the Goods are to be delivered to you, at the time of delivery.
    3. Title to the Goods does not pass to you until payment has been made by you.
  7. Cancellation
    1. To the extent permitted by law, purchased Goods and Services cannot be cancelled. You should ensure you have selected the correct Goods and Services prior to finalising your purchase.
  8. No reliance
    1. To the extent permitted by law and subject to clause 11:
      1. we do not provide any warranty or guarantees regarding the nature, reliability, accuracy or completeness of any information contained on our website;
      2. you understand that the information on our website is not, and should not be considered to be, a recommendation to purchase or not to purchase the Goods and/or Services. The decision to purchase the Goods and/or Services is your own having regard to such matters as you consider relevant having regard to your own circumstances and your own investigations and enquiries.
  9. Returns Policy
    1. Nothing in this clause is intended to exclude, restrict or modify any right or remedy conferred on you by an applicable statute (e.g. the Australian Consumer Law) that cannot be excluded, restricted or modified.
    2. All returns are subject to our Returns Policy located here.
    3. Where Goods and/or Services are defective or do not otherwise comply with applicable
      1. we will organise the freight, courier and delivery of the Goods to us at our cost;
      2. we will provide a refund or replacement to you in accordance with your statutory rights and as required under applicable laws.
    4. Subject to clause 9(c) and to the extent permitted by law, Goods may be returned for any reason within 30 days from the date of purchase if:
      1. the Goods have not been fitted to a vehicle;
      2. the Goods have not been driven on; and
      3. the Goods (including the original packaging of rims, any accessories, nuts and centre caps) are free of damage and are in reasonably acceptable condition; and
      4. any label attached to the Goods by the manufacturer is not removed or unreasonably damaged.
    5. If Goods are returned in accordance with clause 9(d), to the extent permitted by
      1. we will organise the freight, courier and delivery of the return Goods to you however this will be at your cost of $10 plus GST per tyre;
      2. we will replace or refund the total cost of your order to you less any costs associated with the freight, courier and return costs of the Goods upon receipt of the Goods by us. We reserve the right to reject your return request where the Goods are not provided in accordance with clause 9(d)(i)-(iv).
    6. Where any Goods and/or Services are subject to tyresales’ “Risk Free Guarantee”, Goods may be returned for any reason within 30 days from the date of purchase at no cost to you if:
      1. the Goods have not been fitted to a vehicle;
      2. the Goods have not been driven on; and
      3. the Goods (including the original packaging of rims, any accessories, nuts and centre caps) are free of damage and are in reasonably acceptable condition; and
      4. any label attached to the Goods by the manufacturer is not removed or unreasonably damaged.
      To the extent permitted by law, refunds provided in accordance with tyresales’ “Risk Free Guarantee” policy are limited to one order per customer per annum.
    7. To the extent permitted by law, all refunds will be processed by us within 5 business days of receipt of the Goods by tyresales. Due to delays from financial institutions and payment merchants, funds can take up to 5 business days to appear in your account after refund has been processed.
  10. Warranty
    1. All Goods and Services are provided with all warranties as required by applicable laws.
    2. Where tyresales provides additional warranties over and above those which tyresales is deemed to give by law in respect of goods and services, those warranties are detailed here.
    3. To the maximum extent permitted by law, all implied guarantees and warranties in respect of the goods or services provided by us are hereby excluded.
  11. Liability
    1. Nothing in these terms excludes, restricts or modifies any right or remedy conferred on You by an applicable statute (e.g. the Australian Consumer Law) that cannot be excluded, restricted or modified.
    2. To the fullest extent permitted by law, our maximum liability to you for claims arising out of or in connection with these terms howsoever arising (including contract, tort (including negligence), indemnity, strict liability, breach of warranty or statute) will be limited to the greater of: (i) the total Fees paid by You for the Goods and/or Services, or (ii) $1,000.
    3. To the full extent permitted by law, we will not be liable to you for loss of use, production, profit, opportunity, revenue, business, data, contract or anticipated savings or for delay or for any financing costs or increase in operating costs or any economic loss for any indirect or consequential loss or damage.
    4. For the purposes of this clause, the term ‘tyresales’ will mean tyresales, its Related Bodies Corporate (as that term is defined in the Corporations Act 2001 (Cth)) and each of their officers, employees, contractors and agents, whether individually or collectively.
  12. Additional terms and conditions
    1. These terms and conditions are supplemental to and should be read in conjunction with:
      1. tyresales' Terms and Conditions of Use, which are available here;
      2. tyresales’ promotions terms and conditions, which are available here.
    2. To the extent of any inconsistency between these terms and conditions and tyresales' Terms and Conditions of Use and tyresales’ promotions terms and conditions, the provisions of these terms and conditions prevail.
  13. Privacy
    1. To read how we collect, use and disclose your personal information, click here.
    2. When purchasing Goods and/or Services, you consent to the provision of your contact details to the Authorised Fitter and any third party delivery agent engaged by us to deliver the Goods. You also consent to the Authorised Fitter contacting you for the purposes of arranging an Appointment.
    3. Please be aware that as a purchaser through the tyresales website, you may receive correspondence regarding your use of the website, including the status of your purchase(s) or any other services provided to you. This may include confirmation of the receipt of your purchases and notification of changes to the status of your purchases. You may also be notified of changes to tyresales.com.au or associated websites that may have a direct effect on the use of the website. This correspondence forms part of this service and is necessary for the management of your use of the website. If you do not wish to receive this correspondence, please do not purchase any Goods and/or Services with us.
  14. Governing law
    This Agreement is governed by and construed in accordance with the laws in the State of Victoria and You irrevocably submit to the non-exclusive jurisdiction of the courts in that State.
  15. Entire Agreement
    These terms and conditions, your purchase orders, the tyresales' Website Terms and Conditions of Use, and any warranties implied by law which cannot be excluded constitute the entire agreement of the parties in relation to its subject matter.
  16. Miscellaneous
    1. Tyresales may modify or amend these terms and such modifications or amendments will be binding upon you in relation to any Goods and/or Services purchased after the modifications or amendments are displayed on this website and will not affect any accrued rights or obligations under the prior terms and conditions relating to historical Goods and/or Services.
    2. All rights not expressly granted are reserved.
    3. If any provision of these terms is invalid, illegal or unenforceable in any respect, such invalid, illegal or unenforceable provision is to be severed from these terms and the remaining terms will continue to apply.
THE TYRESALES EXPERIENCE

How it works

1.

You search

Search over ~1,680,062 tyres to find the right tyre for your car

2.

You buy

Purchase & save up to 50% off RRP

3.

We deliver

We’ll deliver your tyres to one of our fitment locations or your preferred address FAST & FREE+ (exclusions apply see Delivery Information. for further details)

4.

We install

Our Mobile Fitting Vans can come to you, or select one of our preferred Fitment Centre's to install your tyres and they'll do the rest^

© tyresales Pty Ltd All rights reserved
* Tyres must be returned to tyresales within 30 days of delivery, see Returns Policy for more info.
** See our Price Match Guarantee
+ Delivery surcharge may apply depending on the quantity, type of tyre purchased, and the delivery location. Delivery cost is confirmed at checkout. Terms & Conditions apply.
^ Free installation available on select products at certain Fitment Centres. Any installation fees are confirmed at the checkout.
Some images are for illustration purposes only.