The primary purpose for which we collect your personal information is to provide you with the services you have requested. You agree we may use and disclose your personal information and other data for this purpose and also for secondary purposes, including to personalise your user experience and to promote tyresales and third party products and services to you. Our Privacy Policy (see directly below) explains how we collect, use and disclose your personal information, the extent to which your personal information may be disclosed to overseas recipients and how to access, correct or complain about the handling of your personal information.
This policy sets out how tyresales Pty Ltd (tyresales) collects, uses, manages and discloses your personal information.
If through using our website or services, you disclose personal information to a third party website, this policy will not apply between you and the third party and you will be subject to the privacy policy of that third party.
By accessing or using the tyresales website or our services, you agree to the collection, use and disclosure of your personal information in the manner described in this policy.
Words defined in the tyresales Terms and Conditions of Use have the same meaning in this Privacy Policy.
tyresales respects the importance of your privacy and is bound by the Privacy Act 1988 (Cth) (Privacy Act) including the Australian Privacy Principles (APPs), and applicable privacy regulations. tyresales is committed to protecting your privacy when managing your personal information and has policies and procedures to ensure that personal information is handled in accordance with the Privacy Act and the APPs.
tyresales collects personal information to assist it and its related bodies corporate to conduct their activities and provide the range of services they offer.
Personal information collected by tyresales will depend on the circumstances of collection and on the services that we are providing to you and may include:
Please note that records and content provided in hard copy format may be stored and scanned electronically by tyresales. tyresales does not collect sensitive information as defined in the Privacy Act, such as racial and ethnicity information, political opinions or associations, criminal records (save where provided by law enforcement authorities) or health information. However, subject to obtaining your prior consent, tyresales may collect sensitive information from you in the course of considering an application for employment.
tyresales collects personal information in a number of ways, including:
tyresales will use the personal information it collects for the purpose for which you provided it, the purposes disclosed in this privacy policy, any related secondary purposes which you would reasonably expect and for any other purposes you have consented to.
More specifically, your personal information may be used for the following purposes:
tyresales may disclose personal information to individuals and organisations other than tyresales. The organisations to which we may disclose personal information include:
If you do not want tyresales to disclose your personal information to these individuals and organisations, you should not submit your personal information on the tyresales website or acquire those products or services.
Where tyresales provides information to a third party at your request, you acknowledge that your information will be handled by that third party in accordance with its privacy policy and not in accordance with the tyresales privacy policy. Where tyresales discloses your personal information to data services providers, tyresales will take all reasonable steps to ensure those data service providers comply at all times with the Privacy Act and the APPs.
tyresales strives to maintain accurate and up-to-date records. To facilitate this, please let us know if any of your details change. You may update certain personal information through your membership account (if you have one) or click here to contact us by email. tyresales may destroy or de-identify personal information once the information is no longer deemed required by the business.
You generally have a right to access your personal information, subject to a few exceptions provided by law. If you wish to access your personal information please Click here or on the "contact us" link at the bottom of this page. Please remember to provide as much detail as you can as this will help us to find the information. Generally, there is no charge for this service, however you may be required to verify your identity before any information is released to you. Depending on the volume, type or method of access to the information you request, tyresales may charge you some fees, however, these will not be excessive and will not apply to the making of the request. Please note that depending on the volume or nature of the information required, it may take a number of days to fulfil the request.
tyresales takes reasonable steps to protect personal information collected from misuse, loss, unauthorised access, modifications or disclosure. Your personal information may be stored in hard copy documents, but is generally stored electronically on tyresales’ systems.
Some of tyresales' service providers are located outside of Australia, including in the United States of America, Canada and Singapore. It may be necessary to disclose your personal information to those service providers for some of the purposes listed above. By providing tyresales with your personal information, you consent to the disclosure / transfer of your personal information outside of Australia as set out in this privacy policy.
You may deal with tyresales anonymously by using a pseudonym, unless tyresales is required or authorised by law to deal only with an identified person, or it is impracticable for us to respond to you if you have not identified yourself. tyresales may require proof of address before shipping product to you in which case you will not be able to deal with tyresales anonymously.
If you choose not to provide personal information when requested, tyresales may not be able to provide you with the full range of tyresales services.
When accessing the tyresales website from a mobile device, we may request permission to collect your location from your device via the permission system used by your mobile operating system. If you consent to the collection of this information, you can later disable it by changing the location settings on your mobile device. However, this may limit your ability to use certain features of the tyresales website.
When the tyresales website provides for a Linked Site, the operators of those Linked Sites may collect personal information through the use of cookies and otherwise. tyresales is not responsible for Linked Sites and recommends you read the privacy policy of such sites before disclosing your personal information.
tyresales uses cookies for functional, authentication, analytical, advertising and marketing purposes. For further information on how cookies are used across tyresales’ group of companies, please read the separate carsales Network cookie policy here.
If you have a problem, complaint, want to change your personal information or just wish to enquire about privacy please contact us.
Location: Level 4, 449 Punt Road, Richmond VIC 3121
Postal Address: Locked Bag 9001, Richmond VIC 3121
Phone: +61 (03) 9093 8600 (Business Hours EST)
Contact: Nicole Birman
Email: Click here to contact us by email
Tyresales treats complaints relating to privacy extremely seriously. If you submit a concern or complaint, we will endeavour to deal with it comprehensively and reach an outcome with which all parties are satisfied. If you would like further information about privacy in Australia, please review the Office of the Australian Information Commissioner's website.
This policy may change over time. All changes will be published on this website.
Version 4 (August 2020)
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